This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
Quick Checklist
- Ensure you are 18+ and reside in Italy.
- Have a valid Italian tax code (Codice Fiscale) ready.
- Prepare a government-issued ID (passport or driver’s license).
- Choose a payment method that suits your needs (debit card, PayPal, etc.).
- Read the bonus terms carefully before claiming.
- Verify your account promptly to avoid withdrawal delays.
Account Setup
- Go to the official website: https://poker-stars.it.com/
- Click the « Register » button and fill in your personal details (name, surname, date of birth, address, Codice Fiscale).
- Create a username and a strong password.
- Select your preferred currency (Euro) and security questions.
- Accept the terms and conditions and confirm you are over 18.
- Complete the registration by clicking the link sent to your email.
- Log in and proceed to the verification section. Upload a clear photo of your ID and a recent utility bill.
- Wait for verification confirmation (usually within 24 hours).
Bonus Math
Let’s take a typical welcome offer: a 100% deposit match bonus up to €500 with a wagering requirement of 35x the bonus amount. Suppose you deposit €200. You receive a €200 bonus. Your total balance becomes €400. To withdraw any winnings, you must wager 35 × €200 = €7,000. If you play a slot with 96% RTP, the expected loss over that wagering is €7,000 × (1 – 0.96) = €280. Since your bonus is €200, the net expected value is -€80, meaning the house edge is significant. Always check the game contribution percentages — slots usually count 100%, table games may count much less.
Licence & Player Protection
PokerStars casino operates under a licence from the Italian gambling authority (ADM). This means it complies with strict regulations on fairness, security, and responsible gaming. Players can set deposit limits, take time-outs, or self-exclude directly from their account. All transactions are encrypted with SSL technology. For disputes, you can contact ADM’s customer service. Important: Always play responsibly and never chase losses.
Money In, Money Out
| Payment Method | Minimum Deposit | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | €10 | 1-3 business days | None |
| PayPal | €10 | Up to 24 hours | None |
| Bank Transfer | €50 | 3-5 business days | May apply |
| Skrill | €10 | Up to 24 hours | None |
| Paysafecard | €10 | Not available for withdrawals | – |
Deposits are usually instant. Withdrawals are subject to pending periods (up to 48 hours) before processing. Always use the same verification documents as during registration to avoid delays.
Fix It Fast
- Login issues: Clear browser cache or try a different browser. Reset password via the “Forgot password” link.
- Verification rejected: Ensure your documents are clear, not expired, and match your registration details.
- Bonus not credited: Check that you entered the bonus code (if required) and that your deposit met the minimum.
- Withdrawal stuck at “Pending”: Contact support after 48 hours. Provide your transaction ID.
- Game not loading: Disable ad-blockers or update your Flash/Java.
- Account blocked for security: Immediately contact support to verify identity.
Insider Advice
If your withdrawal is delayed beyond the stated timeframe:
- Wait at least 48 hours after the pending period (some casinos hold for security checks up to 72 hours).
- Check your email for any requests for additional documents.
- Contact the support team via live chat or email with your player ID and withdrawal reference.
- If unresolved, escalate to ADM’s gambling authority. Keep all correspondence for proof.
- Prevent delays by completing full verification before your first withdrawal.
Players Ask
How do I create an account at PokerStars casino?
Visit the official site, click Register, fill in your personal details, verify your email, and upload verification documents.
What documents are needed for verification?
You need a valid government-issued ID and a recent utility bill or bank statement showing your name and address.
What is the wagering requirement for the welcome bonus?
The typical welcome bonus has a 35x wagering requirement on the bonus amount. Always read the specific terms.
Can I withdraw my bonus money immediately?
No, you must meet the wagering requirements before any bonus funds can be withdrawn.
Which payment methods are available for withdrawals?
Visa, Mastercard, PayPal, Skrill, and bank transfer are common. Paysafecard is deposit-only.
How long do withdrawals take?
E-wallet withdrawals are usually within 24 hours, card withdrawals take 1-3 business days, and bank transfers take 3-5 days.
Is my personal data safe?
Yes, the casino uses SSL encryption and is regulated by ADM, ensuring your data is protected.